Technical Issues

What if I find a bug?
A: The most convenient way for you to contact us is sending us a message through our facebook page (https://www.facebook.com/DynastyofDungeons) with screenshots and your ingame ID.

You may also contact our customer service staff in game by clicking More -> Setting (top right corner) -> Contact Us

Please remember, the more details you provide and the clearer your descriptions are, the easier and quicker it is for us to fix the bug.

The last way: send us an email to cs.dod@playcrab.com. Don't forget to provide us with your in-game ID.

My screen reads  'Link time out'! Crash or black screen! What should I do?
A: Ah!

1. Give us your device model and IOS version: (iPhone 5S /IOS 8.1.1)

2. Your internet connectivity details: (3g/4g/wifi)

3. Where you were when the bug appeared: (At home/On the bus/In a cave off the southern coast of Sumatra, living at one with the badgers)